For some reason, I thought I was done fighting with PayPal. Maybe it had to do with the fact that on February 28, 2012, three months after they began punishing me for being a good customer, they suddenly lifted the arbitrary hold they’d placed on my account.
But no. Oh no. Like that borderline relative who uses and manipulates you, then blows up in your face for no reason, they’ve decided to punish me again.
I know I’m the victim, yet somehow, I feel it was my fault. I shouldn’t have provoked them. I shouldn’t have trusted them when they said “your hold has been lifted.” I should have seen through the lies.
I knew better. I knew they would just toy with my emotions and then abandon me to my electronic-payment-less fate. But I went back for more anyway. Stupid stupid stupid.
So this morning, I let my emotions get the best of me when I sat down to write them a letter. By “emotions,” I mean sarcasm. This is what I sent. I look forward to receiving a response and promise to share as soon as I do:
“On November 29, 2011, I was notified that I would be arbitrarily punished for being a valued PayPal customer of over 10 years and would have limits placed on my account, despite a perfect transaction history. The reasoning, I assume, was to punish me into using your service more often. Oddly enough, I was not thrilled with the arrangement and made several attempts to contact/reason with PayPal representatives. When logic failed, I gave up.
Imagine my surprise when on February 28, 2012, I suddenly received an email stating that the ridiculous and unwarranted holds had been lifted! The wheels of justice churn ever so slowly. I thought I was out of the deep end - that after 10+ years and 3 trial months, I had proven myself to be a worthy customer. But alas, I was wrong. I received yet another email today, March 28, 2012, saying my account would be placed back into a holding pattern. I assume as punishment for using your service this month.
These holds are ridiculous, unwarranted and unfair, and I will blog about them and complain loudly and vociferously about PayPal's shoddy business practices until something is done.
I'd say "thank you," but I live in fear of being punished for politeness as well.”